FAQs

1. Will my original photos be safe?

Absolutely. Your original photos are handled with extreme care and are returned to you in the same condition they were received. We treat them as it is our own family treasures.

2. How will I receive my digitised photos?

You'll receive your digitised images via a secure cloud link — easy to access and share.

Prefer physical storage?

You can bring your own USB, or purchase one from us starting at $15.

3. How long does it take?

Turnaround times depend on the size and condition of the job. Most small jobs are completed within 3-5 days. We'll give you a personalised estimate when we receive your enquiry.

4. Can you scan photos that are stuck in albums?

Yes! We carefully remove and reinsert photos where possible. If not, we can scan them directly from the album with minimal disruption.

5. Can you restore damaged or faded photos?

We offer light restoration for minor fading, dust, and scratches. More extensive restoration can be quoted depending on the image condition.